Clynce Support
Online
Australian marketplace support
We're Here to Help
Whether you're looking for a trusted cleaning company, have questions about your booking, or want to grow your cleaning business with Cleynce, our team is ready to help.
2 business hours
Target response for active booking support
1 business day
Business, partnership and media enquiries
Priority routing
Urgent customer or provider issues
Service promise
Real support for real cleaning decisions.
No obligation to accept any quote
Verified businesses before marketplace approval
Clear support pathways for customers and providers
Privacy-conscious handling of enquiry details
Choose the right pathway
What do you need help with?
Different enquiries need different support. Start with the pathway that best matches your situation.
I need help with a booking
Questions about an active request, quote, provider or completed cleaning job.
Contact Support →
I'm looking for cleaners
Post your cleaning request and compare quotes from verified businesses.
Get My Free Quotes
I own a cleaning business
Join Cleynce as a provider and receive suitable local cleaning opportunities.
Become a Provider →
Support, bookings & providers
A real team behind the marketplace
For booking help, quote questions, commercial enquiries, or provider support — use the form below and we'll route your request to the right team.
Support details
Contact a real marketplace support team.
Cleynce supports customers looking for cleaners, cleaning businesses joining the platform, and commercial teams needing more reliable cleaning options.
support@cleynce.com
Phone
Available through support request
Support hours
Monday to Friday, Australian business hours
Location
Tuart Hill, WA
Contact Cleynce
Tell us how we can help
Choose the reason for your enquiry so we can route it to the right team.
Trust & Safety
Why you can trust Cleynce
The Contact page should give you confidence before you ever submit a form. These are the standards behind the marketplace.
Verified provider network
Cleaning businesses are reviewed before joining the Cleynce marketplace.
Trust and Safety focus
We help customers compare providers with clearer information and less uncertainty.
Transparent communication
Support pathways are designed to route your enquiry to the right team.
Customer-first promise
No obligation to accept quotes, clearer provider information and support when needed.
Australia-wide marketplace
Headquartered in Australia. Built to serve cleaning customers nationwide.
Cleynce is designed for customers and cleaning providers across Australia. Our headquarters signal legitimacy, while our marketplace helps people find suitable cleaning options by location and service type.
Tuart Hill, WAPerthMelbourneSydneyBrisbaneAdelaideAustralia-wide
FAQ
Common Questions
Quick answers about contacting Cleynce, response times, and how we can help.
Ready when you are
Need a cleaner? Start with free quotes.
Describe your cleaning job once, receive multiple quotes from verified providers and choose with confidence.